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Installation or update failed

Error code 403: Installation or update failed

Error code 403 indicates that something went wrong while installing or updating your Creative Cloud app.

SOLUTION

  1. Open the Creative Cloud desktop app. (Select the  icon in your Windows taskbar or the macOS menu bar.)

  2. Go to Apps > Updates.

  3. Select the More actions icon  in the upper right, and then select Check for updates.

  4. Once the app has checked for updates, you can install or update the app again.

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  • Comment author
    Maneewan Jorrakhe

    This article isn't helpful. I need more details specifically for Mac book installation. 

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